FAQ

The leather of kings. For eternity.

Der Monarch is a British brand specialising in premium men's leather products with a high standard of finish, durability and timeless style. We cater for a demanding public that values sophistication, comfort and confidence.

We combine tradition, elegance and excellence in every detail.

Our main office is located at 167-169 Great Portland Street, London, W1W 5PF.


Product Details

Quality

Our products are made with premium, highly durable materials, rigorously selected to ensure resistance, comfort and sustainable production. Each piece reflects our commitment to excellence - from the design to the finish, passing through meticulous quality control at every stage.

Sizing & Fit

Each product includes a specific size chart on its page. If you’re unsure, feel free to contact us — we’ll help you find the ideal fit with confidence.


Shipping and Delivery

Average delivery time

Orders are processed immediately and dispatched within 24 working hours. With our optimised logistics network, delivery takes an average of 7 working days throughout the UK.

Order tracking

As soon as your order is dispatched, you'll receive a full tracking code by email, with real-time updates until it arrives.

Packaging and shipping care

All items are packed with reinforced protection and premium care, ensuring that they arrive in perfect condition, ready for use or gifting.


Exchanges, returns and warranty

Returns policy

You have a full 60-day guarantee with easy returns. Just get in touch and our team will take care of the whole process, quickly and conveniently.

Size or product exchanges

If you need an exchange, we offer complete and agile support to guarantee your satisfaction. Our aim is for you to have the ideal garment in your hands.

Warranty conditions

We offer a 60-day guarantee against any manufacturing defects. We work to a high standard of durability, and your experience is our priority.


 Payments and Security

Accepted payment methods

We accept the main payment methods:
- Shop Pay
- Visa, Mastercard, American Express, Diners Club, Discover
- Apple Pay, Google Pay, Amazon Pay

Purchase security

We use advanced encryption technology (SSL) and globally recognised gateways. Your purchase is protected from start to finish.

Payment issues?

If an error occurs during checkout, double-check your card details or try a different method. Still having trouble? Just email us — we’ll resolve it quickly.

 

Still have questions?

Our support team is happy to help with anything you need — sizing, orders, exchanges or anything else.

Email us at contact@dermonarch.com

Or visit our Contact Page

(Answer: Monday to Friday, 9am to 6pm, UK time)