Last Updated: 6 September 2025
This privacy policy explains how Der Monarch, operated by Shopify, collects, uses, and protects your personal information when you visit our website or make a purchase. By using our services, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
We collect the following information to process your order and improve your shopping experience:
Contact & Order Information: Your name, shipping and billing address, email, phone number, and purchase details.
Payment Information: Your credit or debit card details, which are processed securely by our platform.
Account Information: Your username, password, and account preferences if you create an account.
Technical & Usage Data: Information about your device, IP address, browser, and how you navigate the website (via cookies and similar technologies).
2. How We Use Your Information
We use your information to:
Process and Manage Orders: To fulfil contracts, process payments, ship products, and manage returns.
Improve Your Experience: To personalise your browsing, recommend products, and maintain your account.
Marketing and Advertising: To send promotional communications and show personalised online advertisements, with your consent.
Security: To protect your account and our services, and to prevent fraud and illegal activities.
Communication: To provide customer support and respond to your enquiries.
3. Sharing of Information
We may share your information with third parties for legitimate purposes, such as:
With Shopify: The platform that hosts our website and processes your information to provide and enhance our services.
Service Providers: Companies that assist us with payment processing, order fulfilment, and data analysis.
Marketing Partners: For advertising and promotional purposes, with appropriate safeguards in place.
4. Your Rights
Depending on your place of residence, you have the right to:
Access your personal information that we hold.
Correct any inaccurate data.
Request the deletion of your information.
Object to or restrict the use of your data.
Withdraw your consent at any time.
You can exercise any of these rights by contacting us. We will not discriminate against you for exercising your rights.
5. Data Security and Retention
We use industry-standard security measures to protect your data. We retain your information only for as long as necessary to comply with legal obligations, resolve disputes, and provide our services.
6. International Transfers
Your information may be stored and processed outside the country you live in, including in the United States where Shopify and many of its partners are located. We ensure that these transfers are protected by appropriate security mechanisms.
7. Changes to the Policy
We may update this policy from time to time. Any changes will be published on this page with the revised “Last Updated” date.
8. Contact
If you have any questions about our privacy practices or wish to exercise your rights, please contact us at: contact@dermonarch.com.
