Men's Casual Leather Shoes - Der Monarch Rustic

Do you ship all over the UK?
Yes, we deliver all over the country, from London to the Highlands.

How long does delivery take?
Delivery usually takes between 5 and 7 working days, depending on your location.

How is Express Delivery different?
Delivery is immediate, your order is treated as a priority and therefore the average time varies between 3 and 5 days.

Can I track my order?
All Der Monarch orders have a unique tracking code. You will receive an e-mail with a tracking link as soon as your order has been dispatched.

What is your returns policy?
You have 60 days to return your item - no questions asked.

How can I request a return?
Simply email our support team at contact@dermonarch.com with your order number. We'll take care of everything.

Is there a return fee?
Returns are free for UK orders. We'll guide you through a quick and easy process.

When will I receive my refund?
Refunds are processed within 3 to 5 working days of receipt of the return.

Which payment methods do you accept?
We accept all the main payment methods used in the UK, including Visa, Mastercard, American Express, Apple Pay, Google Pay and others.

Is the payment process secure?
Yes. All transactions are processed through Stripe, the world's largest gateway, with bank-grade encryption. Your payment details are 100% protected and are never stored.

Will I be charged any additional fees?
No. The final price that will be debited from your account will be exactly the same as shown on this page, with no surprises.

How do I choose the best size?
Below the description of each product is our table with precise UK size measurements and their correspondence in centimetres.

If you are between sizes, we suggest going up one size for a more comfortable fit.

What is the best way to keep my products looking as good as new?
Clean gently with a damp cloth. Avoid machine washing and direct heat. Store in a cool, dry place. We recommend using only mild soap and water. Avoid harsh chemicals or alcohol-based products.

Will the material peel or crack over time?
Our products are made with the best raw materials, premium quality, designed to last. With proper care, they will remain in excellent condition.

Are you a sustainable brand?
Our production partners follow environmentally conscious practices, including reduced water use, minimal material waste and optimised energy efficiency. Whenever possible, materials are recycled or reused to extend their life cycle and reduce their impact.

Sustainability is not a buzzword for us - it's a responsibility we take on at every stage of our process.