Leather Sneakers for Men + Leather Backpack - The Heritage Kit

How do I choose the best size?
Below the description of each product is our table with precise UK, US and EU size measurements and their correspondence in centimetres.

If you are between sizes, we suggest measuring your body and comparing it to the size chart. Or simply choose a size up for a more comfortable fit.

Which payment methods do you accept?
We accept all the main payment methods, including Visa, Mastercard, American Express, Pay Pay, Shop Pay, Apple Pay, Google Pay and others.

Is the payment process secure?
Yes. All transactions are processed through Stripe, the world's largest gateway, with bank-grade encryption. Your payment details are 100% protected and are never stored.

Will I be charged any additional fees?
No. The final price that will be debited from your account will be exactly the same as shown on this page, with no surprises.

Do you ship all over the country?
Absolutely. We deliver nationwide, no matter where you are,  from vibrant capitals to peaceful remote towns, your order will reach you safely.

How long does delivery take?
Delivery usually takes between 10 and 15 working days, depending on your location.

How is Express Delivery different?
Delivery is immediate, your order is treated as a priority and therefore the average time varies between 3 and 5 days.

Can I track my order?
All Der Monarch orders have a unique tracking code. You will receive an e-mail with a tracking link as soon as your order has been dispatched.

What is your returns policy?
You have 14 days to request a return for change of mind or an initial defect, plus our 60-day Quality Guarantee for manufacturing issues.

How can I request a return?
Email our support team at contact@dermonarch.com with your order number and details. We’ll guide you through the process step by step.

Is there a return fee?
If the product arrives defective, damaged, or if we sent the wrong item, we’ll cover all costs — and in many cases, we may send a replacement without requiring you to return the original.
If the return is due to the customer’s choice, such as ordering the wrong size or changing their mind, a minimal return fee applies to cover shipping costs.

When will I receive my refund?
Refunds are processed within up to 14 business days after the returned item is received and inspected. Processing times may vary depending on your payment provider.

What is the best way to keep my products looking as good as new?
Clean gently with a damp cloth. Avoid machine washing and direct heat. Store in a cool, dry place. We recommend using only mild soap and water. Avoid harsh chemicals or alcohol-based products.

Will the material peel or crack over time?
Our products are made with the best raw materials, premium quality, designed to last. With proper care, they will remain in excellent condition.

Are you a sustainable brand?

Sustainability is not a trend for us — it’s a responsibility we uphold at every stage of our process.

Our production partners adhere to environmentally conscious practices, including reduced water usage, minimal material waste, and optimized energy efficiency.

We also make conscious material choices. Our premium eco-leather causes no harm to animals and is built to last for years — just like traditional leather — helping reduce the need for constant wardrobe replacements. Fewer purchases, less waste, and a smarter way to consume.